Due to COVID-19, weather-related circumstances and unusually high seasonal volume packages may be subject to slight delay. This may affect 2nd Day Air and Overnight shipping as well as Ground. For further information please refer to your account on site for status updates or contact Customer Care at Help@FEKKAI.com available 9am – 5pm EST Monday – Friday (except holidays).
STANDARD DELIVERY: (5-8 BUSINESS DAYS)
Orders are typically delivered within 5 – 8 business days for Standard service. Actual delivery time depends on shipping distance and may vary. Orders placed on weekends will not be processed until the next working business day.
Delivery to some remote addresses may require up to 2 additional days.
EXPRESS DELIVERY: (2 BUSINESS DAYS)
Orders are typically delivered by the end of the second business day after they are shipped.
Your order will be shipped after your credit has been approved and/or any other necessary verification has been completed. To be shipped the same day, your order must be submitted and such approval and verifications completed by no later than 3 pm Eastern/12 pm Pacific. All other orders will be shipped on the day that credit approval and/or other verifications are completed, unless the same takes place after 3 pm Eastern/12 pm Pacific, in which case the order will be shipped on the following business day.
Some locations in Alaska, Hawaii, and remote areas may require additional transit time.