Once we have packed your order, you will receive an Email notification with the tracking information for you to follow your products from our warehouse to your door. Please note that for the UPS and USPS shipping services we use there may be a slight delay of up to 24 hours in how quickly they can update the tracking information after we have dispatched.
Once the shipment has been marked as delivered but you haven’t personally received it, please check with your neighbor/doorman/mail man to see if they have stored it on your behalf. We are not able to track the package farther if it has been marked as delivered by our UPS and USPS partners.