Due to COVID-19, weather-related circumstances and unusually high seasonal volume packages may be subject to slight delay. This may affect 2nd Day Air and Overnight Shipping as well as Ground. For further information please refer to your account on site for status updates or contact Customer Care at Help@FEKKAI.com available 9am – 5pm EST Monday – Friday (except holidays).
We offer complimentary standard shipping for orders over $50.
We also offer a few shipping speeds, because sometimes you can wait and sometimes you can't.
- Fedex SmartPost $6.99
- Fedex Home $11.99
- FedEx 2nd Day Air $14.99
- Fedex Standard Overnight $24.99
All orders within the USA are shipped via Federal Express. Please allow additional time for shipments to Hawaii. Both Fedex SmartPost and Fedex Home utilize the USPS for final delivery to your home.
Orders placed Monday through Friday are shipped within 48 hours. Those placed Saturday and Sunday are processed the following Monday.
If there’s any delay in your shipment, or if an item is temporarily out of stock, we’ll let you know right away via email or telephone. If you order more than one item, and one or more of your items are back-ordered, your in-stock item(s) will be held until your back-ordered item(s) become available.
We do not ship on these major holidays because we think our team deserves a few days off to enjoy time with loved ones so they can be refreshed to give their best: New Years Day, President’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Thursday & Friday, Christmas Eve, Christmas Day, New Year’s Eve.