It is possible your shipment was split based on product availability and that the missing items will be shipped when they become available. Please contact our Customer Care team at Help@FEKKAI.com, available 9am – 5pm EST Monday – Friday (except holidays), to report an incomplete shipment, and we will check the status of your missing items. We apologize for any inconvenience this may have caused.
Articles in this section
- How long does it take to ship my order?
- What shipping methods are available and what are the rates?
- What are the Holiday Shipping time frames?
- How can I change my address and reroute my package?
- Where do you ship?
- Do you ship to PO boxes?
- What should I do if I think my shipment is lost?
- What should I do if I only receive a partial shipment?
- What should I do if my shipment arrived damaged?