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FEKKAI Rewards

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  • What is FEKKAI Rewards?
  • How can I join?
  • How can I earn points?
  • Can I earn points if I buy FEKKAI products at a retailer like Ulta or get services at the FEKKAI salons?
  • How do I view my points balance?
  • How do I redeem my points?
  • Is there a limit to the points I can earn?
  • What happens if a friend I refer cancels or returns their order?
  • Why did my account balance go down?
  • I completed an activity but didn't earn points!
  • Can I use my points during check-out?
  • What happens if I leave and decide to join again?
  • Can I be demoted from a tier?
  • Do points expire?
  • Can I get points for products I buy at a retail store?
  • Where can I report a problem or provide feedback?
  • What do the "Approved", "Processed" and "Cancelled" Statuses mean?
  • How do I leave the program?
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